Business Challenge:

Michelle Marsh is a fulltime volunteer who is a Treasure and Finance Manager of a non-profit organization called Synchronicity Foundation for Modern Spirituality in Faber, Virginia. This organization was established 24 years ago in 1983 and it has served the community as a non-profit religious educational meditation retreat center. As the finance manager, Michelle was dealing with audit trail of documents to back up transactions in her QuickBooks, and she desperately needed an electronic place to store documents so they are easily retrievable and secure.

Before choosing SourceLink, Michelle handled a heavy work load such as taking care of insurance requirements of back up documents like images, warranties and invoices kept in Accounts Payable and she had to back track a hard copy somewhere in a computer folder to limit access. She was growing tired of this routine of managing piles of documents. This led to physically consuming a lot of time and stress, especially in a non-profit environment with a small amount of staff members around. On top of that, since it was a non-profit organization, the company could not afford the time and money to spend on all the filing, saving and retrieving of documents which are worth hiring an extra employee. Hence, Michelle urgently needed an affordable, cost effective and easy to use electronic document management software to cut the cost, energy and time spent on doing all the document managing.

Solution:

SourceLink was the solution and the answer to her electronic document management needs. After a comprehensive research, Michelle chose SourceLink and there are many significant factors to her decision making. Firstly, seamless integration with QuickBooks made her choose SourceLink. She states that, “QuickBooks being the authority database and SourceLink is so well integrated and it is real time – synchronized, which is exactly what we have primarily been looking for.” Michelle is also very impressed with the simplicity and powerful aspects of SourceLink with the ease of learning it and using it. She says that it was so easy to use that she was able to use it from the minute she downloaded without even receiving a tutorial.

Business Benefits:

One of the major benefits Michelle states of SourceLink is saving a tremendous amount of time. The amount of time put in to get things done is 1/10 of the time she used to spend searching for files, not to mention scanning, saving and putting it away in the cabinets. Michelle also mentions that SourceLink even reduced her stress level by never having to rush to get things done since all paperwork is available electronically within two clicks of the mouse.

In terms of financial benefits and savings, SourceLink provided the kind of efficiency and solution that substitutes a fulltime volunteer staff for Michelle and her organization. Simply put, Michelle states that “SourceLink lets you create an efficient, inexpensive, beyond finance kind of integration solution for your QuickBooks. Everything is scanned and available in front of your eyes. This is the kind of integration that we have primarily been looking for.”

Michelle also compliments that she is pleased with Personable’s level of customer service and its hospitality at tradeshows and conferences. She tells that “The staff is very friendly and acknowledgeable. Nice presentation of products and I will be considering SourceLink Management Edition to step onto the next level.”

 

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